This Payment Policy outlines how payments, transactions, and refunds are handled on the Elevate Golf platform (“Platform”). By using our Platform, you agree to the terms of this Payment Policy, which works in conjunction with our Terms and Conditions and Privacy Policy.

1. Payment Processing

• All payments made on the Platform are processed securely through trusted third-party payment providers.
• Elevate Golf does not store or have access to your full payment card information.
• Supported payment methods may include credit/debit cards, digital wallets, and local alternatives, subject to availability in your region.

2. Currency and Pricing

•  Prices are displayed in USD.
• You are responsible for any applicable currency conversion fees or foreign transaction charges levied by your bank or payment provider.
• Elevate Golf reserves the right to adjust pricing, fees, and exchange rate handling at its sole discretion.

3. Billing and Taxes

• Where applicable, Value Added Tax (VAT), Goods and Services Tax (GST), or other local taxes will be included in the total payment or shown at checkout.
• You are responsible for any additional taxes or duties imposed by your country of residence.
• A payment receipt will be issued upon successful transaction completion.

4. Subscriptions and Renewals

• Certain services on the Platform may be billed on a recurring subscription basis.
• By subscribing, you authorize automatic billing at the frequency stated (e.g. monthly or annually), until you cancel.
• You may cancel your subscription at any time via your account settings. Access will continue until the end of the current billing period.

5. Refund Policy

• All refund requests must be submitted via email to support@elevategolf.com.
• Refunds will only be issued under the following conditions:o The request is submitted within 30 days of the original transaction.
  o The services paid for were not delivered due to a technical or platform-related error.
  o No substantial use of the paid services has occurred (as determined by Elevate Golf).
  o Refunds may be denied if we detect abuse, repeated refund requests, or use of the Platform in violation of our Terms.

6. Disputed Transactions

• If you believe an unauthorized or incorrect charge was made, please contact us at support@elevategolf.com before initiating a chargeback or dispute with your payment provider.
• Elevate Golf will make reasonable efforts to resolve the issue promptly and fairly.

7. Commission and Service Fees

• Elevate Golf may apply a service fee or commission to certain transactions on the Platform.
• Any applicable fee will be transparently shown during the checkout process.
• Coaches are responsible for reviewing and accepting any deductions or platform commissions applicable to their earnings.

8. Coach Payouts

• Coaches are paid through secure third-party payout systems such as PayPal, Stripe Connect, or bank transfers, subject to eligibility and verification.
• Payouts are made on a scheduled basis and may be subject to processing timeframes or platform thresholds.
• Coaches are responsible for reporting their earnings and complying with any tax obligations in their jurisdiction.

9. Payment Data Security

• Payment transactions are encrypted and securely handled via PCI-compliant third-party gateways.
• Elevate Golf does not collect or store sensitive payment credentials on its servers.
• Please refer to our Privacy Policy for more details on how your data is processed.

10. Updates to This Policy

• We may revise this Payment Policy at any time. Continued use of the Platform after updates constitutes your agreement to the revised terms.

11. Contact Us

• For any payment-related inquiries, contact support@elevategolf.com