1. Introduction

This Privacy Policy explains how Elevate Golf collects, uses, and protects your personal data. We are committed to complying with the GDPR and other applicable data protection laws.

2. Data We Collect

We collect:

• Contact information (name, email, etc.)
• Demographic details (age, country, preferred language)
• Uploaded videos and communication data
• Payment transaction history
• Technical data (IP address, device type, cookies)

3. Legal Basis for Processing

We process your data to:

• Provide services (contractual necessity)
• Comply with legal obligations
• Improve user experience (legitimate interests)
• Ensure consent is given for minors under 16

4. Children’s Privacy

We allow users under the age of 18, including children under 16, to use the Platform with verifiable parental consent. If we discover that a child has registered without appropriate consent, we will delete their account and data. Parents may contact us to review, correct, or delete their child’s information.

5. Use of Data

We use your data to:

• Operate and improve the Platform
• Facilitate coach-player interactions
• Communicate with users
• Process payments via third-party gateways

6. Sharing Data with Third Parties

We share personal data only with:

• Payment processors
• Hosting/cloud storage providers
• Analytics providers
• Customer support tools.

All third parties are contractually required to protect your data and use it only for intended purposes.

7. Data Retention

We retain user data only for as long as necessary to deliver services, fulfil legal obligations, and maintain platform integrity. Upon a valid user request, we will either delete personal data or irreversibly anonymize it, subject to technical feasibility and contractual or legal obligations.

8. User Rights (GDPR)

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion (right to be forgotten)
• Object to processing
• Data portability

Where full deletion is not technically feasible, we will irreversibly anonymize your data in compliance with GDPR standards.

To exercise these rights, email support@elevategolf.com

9. Cookies and Tracking

We use cookies and tracking technologies to personalize your experience and improve the Platform. You can manage cookie preferences through your browser settings.

10. International Transfers

Where applicable, your data may be processed outside your country. We ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses.

11. Security

We implement technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse.

12. Updates to This Policy

We may update this Privacy Policy. Continued use of the Platform after updates implies consent to the revised terms.

13. Contact Us

If you have any questions or concerns, contact us at support@elevategolf.com